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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Easy banking

Easy app, easy to set up sub accounts, easy to move money, best interest rates. It's just easy. Reviewed on: 17th February 2024

Like the cash back products.

Like the cash back products. Earning money while I spend. Reviewed on: 17th February 2024

Chase Bank

The set up and use if Chase Bank was all a smooth and easy process. The Chase Bank App also gives very useful tips and help. I was recommended by a friend to make a Chase account and I am glad that I did. I can handle my payments much better. Reviewed on: 17th February 2024

Great Account

Great online banking service, however lacks the physical aspect that can occasionally be useful. Things such as paying checks and having somewhere obvious to go with issues if you are struggling online would be helpful Reviewed on: 17th February 2024

dealing with my late parents estate

Needed to setup a new current account, due to dealing with my late parent’s estate. Chase was so quick and simple to do online, compared to my other existing banks. Reviewed on: 17th February 2024

Great app and usability.

Great app and usability. Fast and effective customer support. Updates payments quickly and provides cashback on all spending. Definitely the best banking app on the market. Reviewed on: 17th February 2024

easy banking

simple and intuitive to use the most cost effectiuve bank account I've ever had Reviewed on: 17th February 2024

Chase current account

Never really needed customer service but based my answer on the way they keep you thoroughly well informed. day to day usage is so easy, the App is very user friendly and you earn interés on a current account. The option of using round up is also a handy stealth saving tool. Love it. Reviewed on: 17th February 2024

Great Banking Experience

Efficient operation. Great Customer Service. Best banking deal in the market. Upto date information to minimise fraud, easy to use systems. Reviewed on: 17th February 2024

Received a scam call as Chase bank , at the same ti...

Received a scam call as Chase bank , at the same time I called Chase bank from another phone & they responded immediately Reviewed on: 17th February 2024

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