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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Chase has top customer service

I wish the interest rate on my savings was consistently high but overall the customer service has been the best of any bank I’ve ever used Reviewed on: 13th February 2026

Reliable

Chase is my fave bank to use, their customer service has always been on point especially when I got scammed and they were able to stop the money in time before the scammer got it Reviewed on: 13th February 2026

Excellent bank

Brilliant bank, excellent customer service Reviewed on: 13th February 2026

The app is simple and easy to use.

The app is simple and easy to use. Great rewards, very competitive. Access to savings accounts and good rates. Reviewed on: 13th February 2026

Any time I have communication with chase they are qu...

Any time I have communication with chase they are quick to respond and are so helpful. The best bank I have ever been with. Reviewed on: 13th February 2026

Great bank easy to use app simple banking

Great bank easy to use app simple banking Reviewed on: 13th February 2026

Good customer service, sorts out issues with charge...

Good customer service, sorts out issues with charge back Reviewed on: 13th February 2026

Prompt replies from customer service.

Prompt replies from customer service. Good savings rates Reviewed on: 13th February 2026

Chase offers a simple and convenient way to bank app...

Chase offers a simple and convenient way to bank app is excellent Reviewed on: 13th February 2026

Easy and rewarding

Opening and using the account is super easy and 1% cashback on everyday spending is a nice plus. Reviewed on: 13th February 2026

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