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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very efficient Customer Service

Always prompt to answer my calls and queries resolved satisfactorily. Easy to use app with all the info I need easily accessible. Reviewed on: 13th February 2026

Chase has top customer service

I wish the interest rate on my savings was consistently high but overall the customer service has been the best of any bank I’ve ever used Reviewed on: 13th February 2026

Reliable

Chase is my fave bank to use, their customer service has always been on point especially when I got scammed and they were able to stop the money in time before the scammer got it Reviewed on: 13th February 2026

Excellent bank

Brilliant bank, excellent customer service Reviewed on: 13th February 2026

The app is simple and easy to use.

The app is simple and easy to use. Great rewards, very competitive. Access to savings accounts and good rates. Reviewed on: 13th February 2026

Any time I have communication with chase they are qu...

Any time I have communication with chase they are quick to respond and are so helpful. The best bank I have ever been with. Reviewed on: 13th February 2026

Great bank easy to use app simple banking

Great bank easy to use app simple banking Reviewed on: 13th February 2026

Good customer service, sorts out issues with charge...

Good customer service, sorts out issues with charge back Reviewed on: 13th February 2026

Prompt replies from customer service.

Prompt replies from customer service. Good savings rates Reviewed on: 13th February 2026

Chase offers a simple and convenient way to bank app...

Chase offers a simple and convenient way to bank app is excellent Reviewed on: 13th February 2026

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