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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use.

Easy to use. Lots of useful features. Great interest rates. Excellent customer service. Loving ’round up’. Reviewed on: 17th February 2024

Easy to use, lots of engagement and comms explaining...

Easy to use, lots of engagement and comms explaining benefits. Reviewed on: 17th February 2024

Great customer service and easy set up

Great customer service and easy set up Reviewed on: 17th February 2024

Banking app is well designed and easy to use.

Banking app is well designed and easy to use. Support have been really helpful. Reviewed on: 17th February 2024

Great app.

Great app. Good cash back incentive. Reviewed on: 17th February 2024

I have only just started with Chase and will be star...

I have only just started with Chase and will be starting a savings account with very soon. I definitely recommend using Chase Bank aboard also Reviewed on: 17th February 2024

Great banking service , easy to use,plus cash back

Great banking service , easy to use , cash back on purchases , plus a great way to save by rounding up purchases to the nearest pound and saving it all up. Reviewed on: 17th February 2024

Extremely helpful

Spoke to a member of staff immediately and they were able to resolve the issue; no waiting around Reviewed on: 17th February 2024

The best bank ever.

The best bank ever. Best customer service and so easy to use the app Reviewed on: 17th February 2024

Very good and happy with chase and I hope to keep ch...

Very good and happy with chase and I hope to keep chase bank Reviewed on: 17th February 2024

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