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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Good cash back, interest on account,

Good cash back, interest on account, Reviewed on: 17th February 2024

Excellent customer service.

Excellent customer service. The app is super easy to use. Instant notifications on spend are great too. Reviewed on: 17th February 2024

Opened chase current account to use abroad, no trans...

Opened chase current account to use abroad, no transaction fee and recieved an instant notification to tell me how much I had spent in pounds!! Also earned 1% cash back, and interest on 'round up' as well. Customer service has been fab, either by message or phone, always chat to a real person!! Opened the linked savings account too!! Overall great experience and would def recommend!!! Reviewed on: 17th February 2024

current account has a great 1% cash rebate

current account has a great 1% cash rebate Reviewed on: 17th February 2024

Excellent Bank

Dealing with bank is very easy and customer service got my problem sorted in a quick and professional manner Reviewed on: 17th February 2024

A great bank and easy to use app!

Chase is a really good bank. I love the app and how easy it is to navigate through it. Everything you need is in one place. I love that you can hide certain accounts and the round ups. I have called customer services a handful of times and I appreciate how polite and helpful they were during those times. Using your card abroad is something that is sometimes difficult but with Chase I have had no problems. Thank you Chase I will continute to recommend and use your services. Reviewed on: 17th February 2024

A great bank

Easy to sort out, safe to use. Great features, great incentives. Love the factvit can be used abroad so easily. Dose alot for a simple bank and app. Wish most bank where like this. Reviewed on: 17th February 2024

I love the cashback feature and the customer service...

I love the cashback feature and the customer service team are always quick in responding to queries. Reviewed on: 17th February 2024

Extremely efficient banking service.

Extremely efficient banking service. User friendly. Very cost effective . Reviewed on: 17th February 2024

Love the instant access via the app

Love the instant access via the app and the instant spending notifications Reviewed on: 17th February 2024

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