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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

It was a great experience to use chase account

It was a great experience to use chase account Reviewed on: 17th February 2024

Never had a problem fantastic service

Never had a problem fantastic service Reviewed on: 17th February 2024

Great experience

Great customer service; user friendly app; 1% cash back provided Reviewed on: 17th February 2024

Great customer service, very pleased with the servic...

Great customer service, very pleased with the service I got when I had a problem with a transaction Reviewed on: 16th February 2024

I like the cashback features in the current account.

I like the cashback features in the current account. Reviewed on: 16th February 2024

Chase are second to non for me.

Super service, opened the account mostly for use travelling I am so impressed over the last 12 mths I plan to move from Barclays who after 40+ yrs seem to not care about customers or loyalty in the least, they close the branches but the online support is not there to back up. Chase seem to have nailed it for me. Reviewed on: 16th February 2024

Cashback at 1% cap at £15.

Cashback at 1% cap at £15. App is easy to use. Reviewed on: 16th February 2024

Good app

Good app, interest rates. Good to use. Good Good app, interest app, interest rates. Easy to use app. Good experiences using the app and good interest rates. Reviewed on: 16th February 2024

Excellent on line process Works well.

Excellent on line process Works well. Reviewed on: 16th February 2024

Highly recommend

Very simple account opening experience. App is good and responsive. Had no problems in the year I’ve been using Chase. Reviewed on: 16th February 2024

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