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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent service and communication.

The change from my old bank to the new Chase current account was easy and seemless. Any debit or credit I receive instant confirmation. Chase answer any queries very quickly. Very pleased with the service. Reviewed on: 16th February 2024

Very efficient easy to use and secure system.

Very efficient easy to use and secure system. I have full confidence with Chase Reviewed on: 16th February 2024

Earn rewards when spending, it is great!

Earn rewards when spending, it is great! Reviewed on: 16th February 2024

Very easy to use app and receiving money back on pur...

Very easy to use app and receiving money back on purchases is great. Also interest on savings is very good Reviewed on: 16th February 2024

It’s easy to use , I’m not tec savvy but I don’t hav...

It’s easy to use , I’m not tec savvy but I don’t have a problem with chase Reviewed on: 16th February 2024

It's a great bank with great rewards

It's a great bank with great rewards Reviewed on: 16th February 2024

Newcomer shakes up the stale market

Newcomer shakes up the stale market Reviewed on: 16th February 2024

Excellent service with brilliant round up and use ab...

Excellent service with brilliant round up and use abroad Reviewed on: 16th February 2024

I’m very happy with the service I receive.

I’m very happy with the service I receive. Reviewed on: 16th February 2024

A secure and safe bank that encourages me to save

Chase have made it easier for me to save little bits here and there all whilst providing an account that I can use in the UK and in Europe without extra charges. It’s really easy to keep track of my spending, I like the round ups with extra interest and I really like the security of the account: the contactless payment limit, being able to freeze the card and the hidden card details. When I got mugged and lost several cards, it was Chase who sorted things out far quicker than 2 other banks. Reviewed on: 16th February 2024

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