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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Quietly service and customer service

Quietly service and customer service Reviewed on: 16th February 2024

Good interest on my current account balance.

Good interest on my current account balance. Cashback when I purchase on my debit card. Excellent exchange rates when I use my card abroad. Top up savings at a very good rate. The app notifies me every time I spend or receive money. Excellent. Reviewed on: 16th February 2024

Love this bank, wish I’d switched years ago

Love this bank, wish I’d switched years ago Reviewed on: 16th February 2024

Best banking experience

Easy to set up and use. Great service Reviewed on: 16th February 2024

Brilliant customer service

Brilliant customer service with a human being. Great app, simple to use Reviewed on: 16th February 2024

Customer focused bank.

Most customer focused bank I have used, plenty of rewards and benefits. Easy to manage online account, simple instructions and account management. Reviewed on: 16th February 2024

Good cashback offer and easy to use app

Good cashback offer and easy to use app Reviewed on: 16th February 2024

Great bank and cashback

Great bank and cashback. Really good app. Reviewed on: 16th February 2024

Simple to use App

Simple to use App to top up and move money around. Reviewed on: 16th February 2024

Great for travel

I opened an account prior to a trip to South Africa. I wanted an account that didn’t have all of my direct debits and standing orders so if my account was hacked or I lost a card I could limit the damage. The account has proved invaluable. The app is great and the ease of use when travelling has made it my favourite account for travel.I have just returned from a trip to Singapore, New Zealand, Australia and Hong Kong. I used the card in every country paying in local currency. Chase gave far better exchange rates than I could get anywhere else. Reviewed on: 16th February 2024

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