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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Excellent services.

Excellent services. Advises me whenever an item debits/credits. Have to confirm purchases on-line. Decent interest rates on both current and savings accounts. And cashback on purchases. Only downside is not being able to pay cheques in to the account. Reviewed on: 16th February 2024

Changing to Chase was THE BEST decision

Changing to Chase was THE BEST decision I have ever made. I’ve never been great at saving money, but now it’s so easy to transfer between savings, plus you get cash back on purchases and “round up” means you can save a little pot of money each time you make a purchase which earns interest too. The app is easy to use and you can hide your savings account so you can’t see it when checking your finances, you don’t know it’s there earning lots of interest! Brilliant and I highly recommend this bank to all my friends and family Reviewed on: 16th February 2024

Wonderful bank.

Wonderful bank. Helps me save money. Reviewed on: 16th February 2024

Brilliant service brilliant value I love it

Brilliant service brilliant value I love it Reviewed on: 16th February 2024

good and user-friendly and useful

good and user-friendly and useful Reviewed on: 16th February 2024

Love cashback, ability to use my debit card abroad,...

Love cashback, ability to use my debit card abroad, round up my spending and savings rates are great. The app is really easy to use too. I’ve banked with Barclays for 20+years and this account smashes it Reviewed on: 16th February 2024

It was easy to download.

It was easy to download and using it in a daily basis was no trouble at all.I particularly like the almost instant notification when the card has been used. Reviewed on: 16th February 2024

Why did I not discover this bank sooner.

Been with Chase just under a year.Great range of services,both in Savings Account and Cashback also.Refreshing to speak to a human being when Customer Service needed....Only called once,was answered within 3 rings...no waiting time,question dealt with by an extremely friendly and helpful advisor.Faultless bank and service for me. Reviewed on: 16th February 2024

interest rates

I joined 3 years ago saw add on tv only bank paying 1.5% interest then Reviewed on: 16th February 2024

The offers are incredible!

Easy to sign up in the first place and the service is second to none. Brilliant offers from interest on current account to round-up where you can get an even better rate! Reviewed on: 16th February 2024

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