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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 20th Aug 2026
87% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026
sweetice53's avatar
sweetice53

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

5
I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent

5
Wry good experience, easy to use and generous rates Reviewed on: 16th February 2024

Always friendly, quick and efficient response to que...

5
Always friendly, quick and efficient response to queries Reviewed on: 16th February 2024

Excellent

5
Easy to set up. User friendly. Great rates abroad. Love the 1% cashback. Now use this as my main bank card. Reviewed on: 16th February 2024

Very satisfying Banking experience!

5
I’m very happy with Chase , it’s great to receive cash back when I spend and good interest on the savings account . Reviewed on: 16th February 2024

Quick and easy to use , and even pays interest on bo...

5
Quick and easy to use , and even pays interest on both saver and spend account's Reviewed on: 16th February 2024

Very easy simple app with no fuss money management a...

5
Very easy simple app with no fuss money management and safety conscious transfers means I feel secure with my money and the benefits I get back. Reviewed on: 16th February 2024

Experience

5
Never had a problem, talk to UK customer Services not an auto bot. Reviewed on: 16th February 2024

Great a experience

5
Love it… how I can use aboard with no charge Reviewed on: 16th February 2024

easy access to live agent

5
easy to have access to live agent, and have the issues resolved most of the time Reviewed on: 16th February 2024

Happy Customer..

5
Chase current account when using the app is easy to use. It's very responsive for payments in and out of the account and in addition you receive a 1% cashback on regular spending. Reviewed on: 16th February 2024

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