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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Very easy to use app and good service/rates

Very easy to use app and good service/rates Reviewed on: 16th February 2024

Nice service, easy to use, fast response customer se...

Nice service, easy to use, fast response customer services Reviewed on: 16th February 2024

Great service, nothing is ever too much hassle

Great service, nothing is ever too much hassle when speaking to the Accounts teams Reviewed on: 16th February 2024

Great app always works.

Great app always works. Love the round up and cash back. Reviewed on: 16th February 2024

Easy app, great cash back everything is quick conven...

Easy app, great cash back everything is quick convenient and efficient love it Reviewed on: 16th February 2024

I like that I get cashback and that the rate is good...

I like that I get cashback and that the rate is good when I’m abroad. Reviewed on: 16th February 2024

Best Digital Bank

Very impressed with interface, very sleek, smart, and modern. Simple to follow as well. Reliable as expected as it is Chase after all. Brilliant with how it manages your spending and quite decent interest rate for savings as well. Only gripe is that you can only login to one device at a time. So if you have to phones, then it can be a bit annoying sometimes. But then again, it’s only for security reasons. Also, I hope they start rolling out credit card offers. Reviewed on: 16th February 2024

So easy to set up account and manage via app.

So easy to set up account and manage via app. Haven't needed to contact them very often but always receive a quick response Reviewed on: 16th February 2024

No hassle banking

No hassle banking easy to use app Reviewed on: 16th February 2024

visual representation...

Very easy to use app with good visual representation of your spending Reviewed on: 16th February 2024

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