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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

In use this account/ card is infallible in use and c...

In use this account/ card is infallible in use and convenience. This accounts for use at home (uk,) Abroad or on line. Reviewed on: 16th February 2024

Reasons to give Chase a chance.

This account is so easy to use and I can pay with a card or through the App. All purchases generate a 1% cashback which helps bring costs down. I also use round-up, which helps me save and I don't miss the pennies involved. I recently used my card in the USA with no conversion charges - brilliant! I use the App daily to keep a check on my finances and regularly move money from my Spend account to my Save account (which gives a fantastic 4.1% interest rate). I particularly like the way I get an immediate notification on my phone for every transaction so there is now no need to ask for receipts in shops. I have had numerous bank accounts in the past, but I prefer Chase, as it fulfils all my financial needs. Reviewed on: 16th February 2024

CHASE Bank - better than your high street banks

Having being a customer of a well known high street bank for 34 years I have been blown away by how superior Chase is in terms of customer care, attentive staff and value for money Reviewed on: 16th February 2024

Great service

I joined on an offer and am now intending to stay, great service. Reviewed on: 16th February 2024

First class customer service that listens and unders...

First class customer service that listens and understands my needs.complete stress free banking Reviewed on: 16th February 2024

Easy to use app to check balances and transfer money.

Easy to use app to check balances and transfer money. Reviewed on: 16th February 2024

Great app

I am very pleased that you can use it in other countries nice and easy. It is simple to use. Good interest rate. It has an easy to use app. Dealing with customer service has always been straightforward too. Reviewed on: 16th February 2024

Smart Bank

All very efficient both ways. Interest, cash back, notifications.like it.Smart Bank Reviewed on: 16th February 2024

Such an easy App to navigate.

Such an easy App to navigate and instant update of account and money etc Reviewed on: 16th February 2024

The app is so easy to use to manage my money.

The app is so easy to use to manage my money. The ease of transfer between savings and current accounts is an added bonus. I can easily manage my money and see what I'm spending in real time. The savings account interest rate is also great. Reviewed on: 16th February 2024

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