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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

I am happy with interested earned of savings accounts.

I am happy with interested earned of savings accounts. Reviewed on: 16th February 2024

Easy to transfer between my accounts and to other ac...

Easy to transfer between my accounts and to other accounts. Very quick response for any of my transactions. Easy to search my transaction histories. Easy to see my monthly reports. Good interest rates for the current account and round up account. Reviewed on: 16th February 2024

Great extras

Easy to use with lots of extras like 1% cash back Reviewed on: 16th February 2024

Chase has been beyond amazing !!

Chase has been an amazing experience, customer service is great, extremely easy to use and they are always making their offers better Reviewed on: 16th February 2024

Super helpful

Theye are SO helpful - no problem is too small, and always answering so promptly - you DO feel that they care Reviewed on: 16th February 2024

Switching to Chase was a no brainer!

Switching to Chase was a no brainer! Better interest and cashback, neither of which were offered to me at my original provider. Switching was seamless. Everything was done through the app with no problems at all. This is how its been ever since - no problems at all! Can't fault them. Thank you, Chase for the cashback, service and fantastic app, I'll be staying with you for sure! Reviewed on: 16th February 2024

Love the round up feature that works alongside the c...

Love the round up feature that works alongside the cashback offer on this account. Really simple to use app. The cashback feature feels like earning pocket money for something nice. Its nice to earn cashback on all transactions rather than selected direct debits. Reviewed on: 16th February 2024

Great app with benefits

Great app with benefits and on the rare occasion I have had to contact Customer Service they have been great. Reviewed on: 16th February 2024

I love how I can have separate pots on my app.

I love how I can have separate pots on my app. I have full control over my spending and chase tells me what I am spending and when. Since having my Chase account I have managed my money better and have been able to save a bit each month. I would highly recommend Chase to everyone. My Husband and Mother in law both love their accounts too. Reviewed on: 16th February 2024

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