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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Has been an excellent service provider with great cu...

Has been an excellent service provider with great customer service Reviewed on: 13th February 2026

Easy banking with an intuitive app.

Easy banking with an intuitive app. Particularly useful abroad. Reviewed on: 13th February 2026

The app is very simple to use for a first time user.

The app is very simple to use for a first time user. Reviewed on: 13th February 2026

Very efficient service

Very efficient service, good app Reviewed on: 13th February 2026

Amazing customer service.

Amazing customer service. Picks up phone in good time and do not have to wait for longer than 2 minutes to speak to an advisor. Reviewed on: 13th February 2026

A good all rounder CA

Easy app, fast and great rates and great overseas Reviewed on: 13th February 2026

Excellent service, easy to use.

Excellent service, easy to use. Would recommend. Reviewed on: 13th February 2026

Don't CHASE security, Let CHASE do it for you!

Quieres resolved quickly by human contact. Safety and security are a priority. Staff are helpful and concerned . They try very hard to resolve concerns , in my case they have always succeeded. Reviewed on: 13th February 2026

Very good & efficient

When money goes in & out of my account even when abroad I immediately get a notification which is very helpful & the banking app is easy to use Reviewed on: 13th February 2026

I like 1% cash back on supermarket and travel.

I like 1% cash back on supermarket and travel. Reviewed on: 13th February 2026

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