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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Just excellent

I phoned customer service on an occasion when a shop was being difficult. The staff on the phone guided me through every step and listened to me when I was quite stressed at the time. problem solved within 30 mins . So it was very helpful and really appreciated the help I was getting Reviewed on: 16th February 2024

Banking is easy

Easy to use and reliable. Was able to open account easily and I like the hints and tips that come up every so often Reviewed on: 16th February 2024

Excellent online bank, Excellent service, extremely...

Excellent online bank, Excellent service, extremely easy to use app, great for offers, and good interest rates, very pleased indeed , its a Bank that looks after its customers. Reviewed on: 16th February 2024

Great interest rate, and I have already recommended...

Great interest rate, and I have already recommended them to family and friends. Brilliant customer service and reply quickly to messages. Reviewed on: 16th February 2024

Great online bank, easy to use .

Great online bank, easy to use . great incentives and competitive rates Reviewed on: 16th February 2024

Great customer service and features

The 1% cashback is what drew me to Chase but since then I have found their customer service to be incredible. The app is easy to use and I love the Round Up feature. You don’t notice the pennies adding up but they do and you don’t feel the difference. Reviewed on: 16th February 2024

Very good bank.

Very good bank. Love the points that are saved Reviewed on: 16th February 2024

Very good

Would and have recommended to others Reviewed on: 16th February 2024

It's so easy.

It's so easy. Interest on current and savings account. Easy to move money. Instant acknowledge spends. Reviewed on: 16th February 2024

Highly recommend

Easy to use. No issues with Chase banking Reviewed on: 16th February 2024

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