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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,011 reviews, last reviewed 23rd Jul 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026
Ben's avatar
Ben

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

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Chase Bank Current account reviews (49011)

Customer Support

5
Their customer support is better than any other bank I have used in the past. Reviewed on: 16th February 2024
MontyOZ's avatar
MontyOZ

Very happy with Chase Bank.

5
Very happy with Chase Bank, I regulaly use this as my shopping account and I enjoy benefits such as the 1% cashback and round ups. Reviewed on: 16th February 2024
Elizabeth's avatar
Elizabeth

Great account with great benefits

5
The account is great with really useful benefits such as cashback and round up to a savings account. The app is quick and easy to use and I can see all my information really clearly. Reviewed on: 16th February 2024
LouiseH245's avatar
LouiseH245

Excellent efficiency and quick customer service

5
Excellent quick customer service and an easy to use app. Am very happy with the account and facilities. The app is clear and concise and fuss free. I moved to chase from NatWest as their service is shockingly bad. Reviewed on: 16th February 2024
jennie b's avatar
jennie b

What a great bank

5
I have been a Chase Bank customer for months and I can honestly say that the service I receive is second to none. The app is great and customer service brilliant. Reviewed on: 16th February 2024
Stephen S's avatar
Stephen S

Just excellent

5
I phoned customer service on an occasion when a shop was being difficult. The staff on the phone guided me through every step and listened to me when I was quite stressed at the time. problem solved within 30 mins . So it was very helpful and really appreciated the help I was getting Reviewed on: 16th February 2024
Rebecca T's avatar
Rebecca T

Banking is easy

5
Easy to use and reliable. Was able to open account easily and I like the hints and tips that come up every so often Reviewed on: 16th February 2024
Barbara e's avatar
Barbara e

Excellent online bank, Excellent service, extremely...

5
Excellent online bank, Excellent service, extremely easy to use app, great for offers, and good interest rates, very pleased indeed , its a Bank that looks after its customers. Reviewed on: 16th February 2024
Stephen T's avatar
Stephen T

Great interest rate, and I have already recommended...

5
Great interest rate, and I have already recommended them to family and friends. Brilliant customer service and reply quickly to messages. Reviewed on: 16th February 2024
Annie's avatar
Annie

Great online bank, easy to use .

5
Great online bank, easy to use . great incentives and competitive rates Reviewed on: 16th February 2024
P M's avatar
P M

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