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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Simply the Best

Simple and straightforward to use. Good benefits all round. Reviewed on: 16th February 2024

I have already recommended 6 of my friends and anoth...

I have already recommended 6 of my friends and another about to join. Chase accounts are so easy to understand. No gobbledegook terminology. Customer services answered my question with speed and are very efficient. I am more than confident to bank with CHASE Reviewed on: 16th February 2024

Great customer service, easy to use app, good intere...

Great customer service, easy to use app, good interest rates on savings, no point leaving my money in my current bank Reviewed on: 16th February 2024

Very clever!

Regular cashback. Tells you when you've spent money. Option to move pay out of another account if yours doesn't have enough. Very clever! Reviewed on: 16th February 2024

Easy Peasy

The app is super easy to negotiate and very clear Reviewed on: 16th February 2024

Fantastic App and services

The Chase App is fantastic, so easy to use and navigate, including opening different savings accounts. The %age cash back scheme is really good, it accumulates in a separate account at a higher rate of interest as well, which can be paused at any time. There are lots of features that are easy to use, including categories of expenditure and reviews available. It is by far the best banking App and very rarely are there any issues. When I have had to call them they are always there and incredibly helpful, sorting out immediately any issues. I would very highly recommend them. Reviewed on: 16th February 2024

Easy to use with great cashback incentive

It’s really easy to use and great incentive to save by having easy access to transfer money in and out from the current account within the app. Whenever I’ve needed to contact the, they make it easy to get in touch and I’ve had a quick response Reviewed on: 16th February 2024

Great app

Experience with chase is excellent Reviewed on: 16th February 2024

Glad I made the switch

Easy to use app. Excellent customer support when needed. Like the notifications. Initially opened for the savings but now use as my everyday current account. Reviewed on: 16th February 2024

I love using Chase.

I love using Chase. The app is formatted in a really easy way to understand, setting up my account was super simple and I've always had good service. Reviewed on: 16th February 2024

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