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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

A modern bank.

Since the start of the term chase has been excellent and a relief that banks are modernising the way they work. Reviewed on: 16th February 2024

Simple to use, no fees to use in USA

Simple to setup, account live quickly and easy to manage with a clear to use app. Communications are very good and I use the debit card extensively in the USA without any problems and love that there are no transaction fees and no ATM withdrawal fees for Chase / JP Morgan ATMs. Reviewed on: 16th February 2024

Great customer service.

Great customer service. Really helpful even when spending overseas. User friendly app ! Getting cashback on all purchases of 1% up to £15 a month. I recommend to all my friends and family. Reviewed on: 16th February 2024

Good to Bank and save with and a good app

Good to Bank and save with and a good app Reviewed on: 16th February 2024

Chase banking has now replaced my other banks - it i...

Chase banking has now replaced my other banks - it is easy to use, great UI but the best benefit is the rewards aspect. The everyday cashback on spending has meant I now use Chase for all of my day to day spending and the interest on savings is great too. I have recommended to friends and family and they're converted too. The only other improvement would be to add a feature to automatically categorise spending e.g groceries, travel so that this can be displayed in the monthly summary. Reviewed on: 16th February 2024

Excellent customer service using Chase Bank

Always an excellent experience using chase bank and so glad I was introduced to them. By allowing round ups I am saving money by transferring that to the chase savings account and it’s great to get cash back on most purchases as well. Any issues I have I get to speak to a real person and not a robot Reviewed on: 16th February 2024

Great service.

Great service. Great app. Professional and helpful Reviewed on: 16th February 2024

Chasing Dreams (and Pennies) with Chase Bank

Ah, Chase Bank, my financial sidekick! Reviewed on: 16th February 2024

Excellent customer service, good interest rate

Excellent customer service, good interest rate, cash back Reviewed on: 16th February 2024

Super holiday bank.

Very user friendly app, great value, great for foreign travel payments. Reviewed on: 16th February 2024

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