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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

So easy to access app and transfer money between acc...

So easy to access app and transfer money between accounts. Also great assentives when using your current account card. Reviewed on: 16th February 2024

Moggers recommendation

Hassle free banking and good rewards at present to stick with Chase. Reviewed on: 16th February 2024

I opened a Chase account initially to be able to use...

I opened a Chase account initially to be able to use it when travelling abroad so i could get the best exchange rate and keep on top of what i was spending. (rather than use a credit card). I use it for all sorts of things now. The rounding up and cash back really helps you without thinking about it. I now have a savings account with them. Reviewed on: 16th February 2024

Love the app, whenever you call they pick up rlly qu...

Love the app, whenever you call they pick up rlly quickly. I have had issues when abroad but that is often expected with UK banks. Reviewed on: 16th February 2024

Being an older person I was dubious about on line ba...

Being an older person I was dubious about on line banking, Chase is fantastic and easy to use, someone is always there to help if you need it Reviewed on: 16th February 2024

Quality, simple to use.

Quality, simple to use. Great service. Reviewed on: 16th February 2024

Great bank

Had no issues with Chase account in the years & a bit I've had an account with them. Not had to deal with customer service yet, but while everything is running smoothly, probably won't need to Reviewed on: 16th February 2024

I love my Chase account, I wish I'd heard about it s...

I love my Chase account, I wish I'd heard about it sooner Reviewed on: 16th February 2024

I opened this account because I was going abroad for...

I opened this account because I was going abroad for a medical procedure and this account was the best / cheapest option for paying. I have since used the account fairly regularly and I am really pleased with the ease of use including the app. Reviewed on: 16th February 2024

Great current and savings account

I’ve enjoyed both the current & savings account with chase. The app is great to use, and the customer service is excellent. I’ve already recommended chase to a few friends who also have loved it. Reviewed on: 16th February 2024

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