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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Best ever current account (in my opinion).

Best ever current account (in my opinion). APP is easy to use and the banking notifications mean I'm kept up to date with what's going in and what's coming out as and when they happen. Couldn't be easier. Making payments is easy and safe (and no need for a card reader). Love Round-up and the interest I get on it, such a great idea. Reviewed on: 16th February 2024

Great service

They pay me interest in my balance and I get cash back on certain transactions well done chase Reviewed on: 16th February 2024

Great on any measure.

I cannot find a reason to fault them on any measure. They have dealt with everything very quickly and I feel I am getting so much more value than ever did with more than 40 years with Lloyd’s Bank. Reviewed on: 16th February 2024

Super easy to open this account, great cash back off...

Super easy to open this account, great cash back offers and top interest rate on savings as well. Reviewed on: 16th February 2024

Excellent Bank: app incredibly usable with fantastic...

Excellent Bank: app incredibly usable with fantastic features. Feels very secure. The customer service is amazing and great promotions too! Reviewed on: 16th February 2024

Very simple process to acquire an account and excell...

Very simple process to acquire an account and excellent app to help manage your money Reviewed on: 16th February 2024

An absolute No Brainer.

An absolute No Brainer.... by far the best bank, completely geared for modern living. App works very well and is easy to use. Extremely reliable. Reviewed on: 16th February 2024

I find the app very intuitive

I find the app very intuitive and not long-winded like some. The full functionality is great. I have used Customer Services three times via the app and always very helpful, and do what they say they will do. Reviewed on: 16th February 2024

Easy to use

Brill all done through tidy app, easy to use, and great to add cash back into bank as and when you need it! shame can’t be used to pay direct debit payments to add to the amount of cash back. Reviewed on: 16th February 2024

Excellent

Easy access online bank with quick and excellent customer services. Their 1% cash back with no monthly fees unlike other banks is fantastic. Reviewed on: 16th February 2024

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