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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Recommended by my daughter,

Recommended by my daughter, I find it simple to use, efficient and I love the round ups. Also perfect for using abroad, never had a problem with it. Reviewed on: 16th February 2024

Really simple and effective set up process

Really simple and effective set up process Reviewed on: 16th February 2024

Very happy with the service I have received so far f...

Very happy with the service I have received so far from chase Reviewed on: 16th February 2024

Overall good services, easy to use app

Overall good services, easy to use app with useful features. Perhaps one limitation is that money cannot be transferred from overseas into account, limiting receiving payments from overseas. Reviewed on: 16th February 2024

Great cashback for the first year, then?

I love the 1 percent cash back on purchases for the first year, but I plan to leave once this has concluded Reviewed on: 16th February 2024

Very professional and responsible banking

Very professional and responsible banking Reviewed on: 16th February 2024

Great service.

Great service. Easy to use app. Quick support response. Nice interest rates. Reviewed on: 16th February 2024

privileged to have such a wonderful bank account!

I am absolutely thrilled with both of my chase accounts (current and savings.) until I found this account I never thought this kind of flexibility and service was available from any bank. I certainly didn't get it from my now cancelled previous high St bank! Reviewed on: 16th February 2024

Most helpful bank staff I have dealt with in years.

Most helpful bank staff I have dealt with in years. Reviewed on: 16th February 2024

Hi have had a great experience since joining the Bank.

Hi have had a great experience since joining the Bank. The rewards and investment opportunities are excellent. Reviewed on: 16th February 2024

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