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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

The 1% cash back is a game changer

The 1% cash back is a game changer, just something really small that you forget about adds up over time! Online banking is the way forward. Reviewed on: 16th February 2024

Super easy to set up and love the saving options.

Super easy to set up and love the saving options. Reviewed on: 16th February 2024

App functions very well.

App functions very well. Customer service knowledgeable and quick Reviewed on: 16th February 2024

I've really enjoyed banking with Chase.

I've really enjoyed banking with Chase. I'm a new customer and mainly use the online banking app on my phone. It works really well, is easy to use, and always seems to work. Could not but recommend to everyone! Reviewed on: 16th February 2024

Such an easy app to use and accounts clearly displayed

So easy to use and move money from savings to current accounts within the app. When I had a problem and called them, I spoke to a human and they were very helpful and answered the question knowledgeably. Interest rates are at the top end of most savings accounts and moving money to and from other institutions is a simple process. The layout of the app is great and you can hide other accounts if you don't want to see them each time the app is opened. Reviewed on: 16th February 2024

Excellent service throughout excellent customer serv...

Excellent service throughout excellent customer service always their to help Reviewed on: 16th February 2024

Easy to open the account, save when every spending

Easy to open the account, save when every spending Reviewed on: 16th February 2024

Fast and helpful customer support.

Fast and helpful customer support. Great cash back on expenditure. Easy to set up. App easy to use and navigate. Reviewed on: 16th February 2024

GREAT APP, GREAT BANK

I joined this bank because I wanted to use the card on holiday in other countries for free, but I gained so much more. Reviewed on: 16th February 2024

simple bril

Been a customer years, some of the best intrest rates, excent user interface, simple briliant Reviewed on: 16th February 2024

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