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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

A first class bank and service!

It’s the best bank I’ve been with, was loyal to Barclays for over 30 years and within a year of being with chase id made more interest than with Barclays over a ten year period. Service is excellent and app is spot on! Reviewed on: 16th February 2024

Always simple and straightforward service, so much b...

Always simple and straightforward service, so much better than who I've banked with all my life! Reviewed on: 16th February 2024

Chase card (spending abroad).

I needed a CHASE CARD to use abroad, regularly, at my holiday home in Spain. The card allows me to make purchases without incurring costs for usage. I have used this card several times without any issues. Reviewed on: 16th February 2024

Great move

I have had a Lloyds account for 30 years and moving to a Chase account was so easy and their app makes managing my money effortless. Reviewed on: 16th February 2024

A Bank that Cares

Very impress with Chase account - easy to understand and easy to use. Customer Service team response time is excellent and always helpful. Especially impressed with Chase taking the time to contact me direct to check a transaction to make sure I have not fallen victim to a scam before releasing the payment. Thank you Chase for doing an amazing job. Reviewed on: 16th February 2024

A trusted bank I can rely on

The whole service and what the bank offers is amazing Reviewed on: 16th February 2024

Safe reliable easy to use.

Safe reliable easy to use. Excellent customer service support too!! Reviewed on: 16th February 2024

A bank which values their customers

Ever since I started using Chase a couple of years ago, I've had nothing but positive experiences. It's nice to be using a bank which values their customers. Reviewed on: 16th February 2024

Easy to manage with app.

Easy to manage with app. Love round up way of saving. Reviewed on: 16th February 2024

Great Bank!

Great app, love the cashback, love the savings account with decent interest, all works well and really easy to manage my money Reviewed on: 16th February 2024

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