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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

I love my chase account & anytime I have an issue cu...

I love my chase account & anytime I have an issue customer services are there 24/7 to help with any concerns, they are also very quick on rectifying any issues Reviewed on: 16th February 2024

Traveling/saving - best rates - seamless transactions

As a frequently traveller, using chase has been key for me. Seamless transactions wherever I am in the world and great rates. Whether this be digital payment systems or drawing cash out, the fee free transactions are an absolute winner. With instant notifications and a clean and simple app I can easily keep on track of my spends and conversion rates. After using the customer service chat system. I can say it is second to none, quick response and thorough help and information 24/7. I would highly recommend to anyone in a similar position to me or looking for a bank with good interest rates on savings too, with easy transactions between accounts. Next stage; global currency accounts would really raise the bar! Reviewed on: 16th February 2024

Very good experience and customer service is the best

Very good experience and customer service is the best Reviewed on: 16th February 2024

Chase is great

Ever since I opened my accounts it’s been a joy & pleasure to be part of the excellent chase bank Reviewed on: 16th February 2024

Current account

Chase has a smooth and seamless approach to formality making it a must for all banking. Reviewed on: 16th February 2024

So quick and easy to set up and great rewards.

So quick and easy to set up and the rewards for using the debit card are really good. The app is easy to use and it is easy to keep track of your money. Also, free cash withdrawals is great. Reviewed on: 16th February 2024

Unmatched communication, service and ease of use!

Excellent interest rates , the ability to open multiple pots (with high interest) at a touch of a finger . I only wish they’d appeared in the UK much sooner. Considering they are an online bank, their clear communication and ease of use is unmatched by any high street bank I’ve used in the past ! Reviewed on: 16th February 2024

Can’t beat it

Very simple and easy to use. Instant messages regarding receipt or debits from your accounts. Feel very in control. Reviewed on: 16th February 2024

better digital service than other banks

Everything has worked digitally and better than other banks never had a need to contact them Reviewed on: 16th February 2024

Love the app and savings with the round up.

Love the app and savings with the round up. Just really easy to use and great % Reviewed on: 16th February 2024

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