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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Brilliant always on hand to sort out problems

Brilliant always on hand to sort out problems Reviewed on: 16th February 2024

Current account

App is very good let’s you know when money has arrived which is very good Reviewed on: 16th February 2024

Excellent Service and very easy to use

Excellent Service and very easy to use Reviewed on: 16th February 2024

Great banking app and experience.

Great banking app and experience. Good customer service when needed Reviewed on: 16th February 2024

I use Chase for more than 2 years, the app is user f...

I use Chase for more than 2 years, the app is user friendly, clean and clear. I will keep using it. Reviewed on: 16th February 2024

Recently opened chase on the recommendation of a fri...

Recently opened chase on the recommendation of a friend as a back up account however it is so easy to use, keeping a close eye on spending, savvy ways to save more with top up- an excellent idea! I have now opened savings accounts too. Hassle free and so easy. Reviewed on: 16th February 2024

Was recommended to open a chase account by a friend...

Was recommended to open a chase account by a friend and am so pleased with the cash back Reviewed on: 16th February 2024

Great for travel cash

Current account is easy to set up and easy to use, with a great introductory rate. Also really good to use for spending when travelling abroad. Reviewed on: 16th February 2024

I’ve only had a Chase account for 10 months so am de...

I’ve only had a Chase account for 10 months so am delighted with my decision to open it’ I also have a savings account and the interest on that small amount is building up nicely’ I had a reason to call with a query and amazingly my call was answered very quickly and my problem solved in minutes . Very satisfied Reviewed on: 16th February 2024

Excellent interest rates on current account

Like the round up and good interests rates on the savings accounts part.of current account. Really like the round up and that to has excellent interest rate and the cash back is another excellent offer chase bank account gives and whenever contacted customer services habe beeb very helpful Reviewed on: 16th February 2024

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