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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent experience, easy to use

Excellent experience, support is always phenomenal and ready to help - highly recommend Chase Bank! Investments are easy to setup and manage via Nutmeg, and support is only a click away in the app, really like the round up features and the cashback is a nice bonus. Reviewed on: 16th February 2024

Excellent customer service

I had to contact customer service at the beginning of this year, the matter was resolved very quickly. Reviewed on: 16th February 2024

Recommended bank in UK

Its excellent to have Chase bank account with great services and experiences. Offering cashback and earn on savings make my spending more wonderful! I would definitely recommend to my friends and family. Reviewed on: 16th February 2024

Simple and easy to use! Great cashback!

I really appreciate the 1% cashback and the round up scheme. The extra money has helped me as a widowed pensioner this past year. I like the speed of the app on my phone and the webchat support. Reviewed on: 16th February 2024

Chase bank a leading account

Good bank account with benefits, easy mobile App that’s very informative, Good interest rates on spending and roundups another interesting way to save. Informed on every transaction made whether adding to the account or spending from it. Secure bank card and website, would recommend Reviewed on: 16th February 2024

10/10 BEST BANK

Amazing cash back!! Can use in any country!! It is so easy and convenient to have as a bank, and so easy to transfer money to others and the savings account. This bank is 10/10 Reviewed on: 16th February 2024

Simply the best bank around, cannot fault it at all,...

Simply the best bank around, cannot fault it at all, everything is excellent, I tell everyone who will listed to get an account Reviewed on: 16th February 2024

The best current account I’ve ever had

It’s saved me a lot of money when using card abroad, plus cashback! Super easy to use and I recommend it to everyone. Best current account I’ve ever had. Reviewed on: 16th February 2024

Trouble free banking. Highly recommended

Very easy to set up. App is very user friendly. I only had to contact once and query was readily resolved. Interest rates are competitive and quickly adjusted with current market rates. I have actually recommended this bank to several friends Reviewed on: 16th February 2024

BEST NEW BANK

Found the app ver useful in keeping up to the minute about my spending and to whom. Reviewed on: 16th February 2024

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