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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Someone always available to help

Someone always available to help Reviewed on: 16th February 2024

Love at first sight

From the very first day of opening the account right up until the time of writing, my experiences with Chase have been a joy: clarity, efficiency and warmth are the hallmarks of their customer service. Other banks should follow their lead - but perhaps they are just too far out in front. Reviewed on: 16th February 2024

Great for using when travelling - easy & get a good...

Great for using when travelling - easy & get a good exchange rate. Also like savings & round up . Customer service answer swiftly. Reviewed on: 16th February 2024

Good interest rate for a current account.

Good interest rate for a current account. App really easy to use. Customer service have been really helpful Reviewed on: 16th February 2024

Easy to operate

It was very easy to open an account online. Chase saver provides attractive rates. Mobile app also gives you all the options in your hand and you don’t really need to visit the bank brancjh in person. Reviewed on: 16th February 2024

Never have to worry about foreign currency as the ca...

Never have to worry about foreign currency as the card is accepted everywhere and you get the current exchange rate Reviewed on: 16th February 2024

app experience

no problems whatsoever. smooth as silk Reviewed on: 16th February 2024

Very easy to navigate.

The account is so easy to use, you can top up your balance and see your spenditure at a glance and the 1% interest is a bonus. The round up feature soon adds up, swelling your balance even more. I love my chase account. Reviewed on: 16th February 2024

Logging in & it showing how much money you have is s...

Logging in & it showing how much money you have is simple. Sometimes when I’m on a rush, I forget where my sort-code, account details are Reviewed on: 16th February 2024

The current account with rewards.

Love the rewards they give. When you call their contact centre you speak to a human. Reviewed on: 16th February 2024

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