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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Banking made Simple

Made banking simpler and easy for the mere mortal. Reviewed on: 16th February 2024

There was only one choice in my mind

I'd been with the same bank for decades. Interst rates were rising but not mine and I thought this is not the way to reward loyal customers. So I looked for a modern rewarding banking provider. Chase was the option I chose. Easy application, rewarding account in more ways than one and a savings rate that makes it worth saving. Reviewed on: 16th February 2024

User friendly app, I'm enjoying the rewards, excelle...

User friendly app, I'm enjoying the rewards, excellent customer service, clear and precise communication regarding and changes that might affect your account Reviewed on: 16th February 2024

Simple but efficient banking.

1% cashback on spending, no details (card number, expiry date etc.) kept on card. Easy to use app. Can be stored in wallet app for scanning from phone when shopping. Reviewed on: 16th February 2024

Best banking

No nonsense banking, excellent service both online and customer service. Reviewed on: 16th February 2024

Someone always available to help

Someone always available to help Reviewed on: 16th February 2024

Love at first sight

From the very first day of opening the account right up until the time of writing, my experiences with Chase have been a joy: clarity, efficiency and warmth are the hallmarks of their customer service. Other banks should follow their lead - but perhaps they are just too far out in front. Reviewed on: 16th February 2024

Great for using when travelling - easy & get a good...

Great for using when travelling - easy & get a good exchange rate. Also like savings & round up . Customer service answer swiftly. Reviewed on: 16th February 2024

Good interest rate for a current account.

Good interest rate for a current account. App really easy to use. Customer service have been really helpful Reviewed on: 16th February 2024

Easy to operate

It was very easy to open an account online. Chase saver provides attractive rates. Mobile app also gives you all the options in your hand and you don’t really need to visit the bank brancjh in person. Reviewed on: 16th February 2024

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