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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellent all round.

Excellent all round. Great customer service Reviewed on: 13th February 2026

Chase has been my go-to current account since I open...

Chase has been my go-to current account since I opened in November 2024. The cashback rewards, the ability to open multiple savings accounts and the brilliant customer service all score top points from me. Reviewed on: 13th February 2026

Scam sorted

We had a car parking scam where we lost £60, we reported it to Chase and they resolved it within 24 hours, great service Reviewed on: 13th February 2026

Easy Banking

Easy to deal with in all aspect of my personal banking Reviewed on: 13th February 2026

Never had an issue with using chase

Never had an issue with using chase Reviewed on: 13th February 2026

Great service easy to use simple website great offers

Great service easy to use simple website great offers Reviewed on: 13th February 2026

Great account to use overseas excellent rates great...

Great account to use overseas excellent rates great app easy to use good interest rates Reviewed on: 13th February 2026

Easy to use offers rewards for daily use.

Easy to use offers rewards for daily use. Round up facility great way to savev Reviewed on: 13th February 2026

Phone calls always answered promptly by a real perso...

Phone calls always answered promptly by a real person & always polite & helpful Reviewed on: 13th February 2026

User friendly account

Its a safe account, very useful to use abroad. The app keeps card details secure also allows you to temporarily freeze the card if you lose it. You get some Cashback but this has reduced in recent years. I also like the reward for recommending the account to friends and family. Reviewed on: 13th February 2026

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