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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Bank with benefits

Started offering benefits at a time when it was needed and other banks were offering nothing. Customer service tends to be quick too. So all round a positive experience. Reviewed on: 16th February 2024

On a few occasions had to contact the support team,...

On a few occasions had to contact the support team, who responded very quickly to any problems, and solve them. No additional charges for services, no charges using card abroad. Great online service. Reviewed on: 16th February 2024

Faith in banking restoredi

My experience has restored my faith in banking. When i needed to speak to someone, it was easy. No long waits, no robots. I have recommended Chase to family and friends. Keep it up Chase! Reviewed on: 16th February 2024

Customer centred, excellent advice, best valued opt...

Customer centred, excellent advice, best valued options, up to dated information, simple and easy and straightforward access, extremely efficient and effective Reviewed on: 16th February 2024

Brilliant bank account and easy to use

Brilliant bank account and easy to use Reviewed on: 16th February 2024

Great accounts with good interest rates and cash bac...

Great accounts with good interest rates and cash back rewards Reviewed on: 16th February 2024

Good online bank with cashback

Easy to set up and get support via message if needed. Cashback. Online only. Reviewed on: 16th February 2024

Great current account, easy to set up and use.

Great current account, easy to set up and use. App is so easy to move money and interest and cash back great incentive Reviewed on: 16th February 2024

Because it I really never see something like chase

Because it I really never see something like chase Reviewed on: 16th February 2024

Very easy to use and easy to set up

Very easy to use and easy to set up Reviewed on: 16th February 2024

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