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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

I'm dyslexic, not even I experienced any issues

The app is extremely easy to use and I'm dyslexic. It is also full of useful information which I'd normally have to jump through hoops to find in the apps of my other accounts which are Lloyds, NatWest and Starling. The language they use is very plain, simple and straightforward and as a result I've never had to contact customer services to ask any questions. I use my chase Debit card whenever I go abroad as I don't need to pay any additional fees to pay in EUR. I'd highly recommend. Reviewed on: 13th February 2026

Just what you need from a current account

Nothing more you can expect from a current account. Nothing more that i can expect from a "bank". Reviewed on: 13th February 2026

Suspicious transaction they were brilli...

When I had a suspicious transaction they were brilliant. Put my mind at ease and sorted it out. Reviewed on: 13th February 2026

First class as always Thank you keep up the good...

First class as always Thank you keep up the good work Reviewed on: 13th February 2026

The best bank app.

Great bank great app. Only used costumer service once bit the problem was sorted out very quicky. Reviewed on: 13th February 2026

Professional, personal and accessible

Professional, personal and accessible Reviewed on: 13th February 2026

Very good app and customer service and account

Very good app and customer service and account Reviewed on: 13th February 2026

Customer service is very good, they are always there...

Customer service is very good, they are always there to answer any questions or resolve any issues you might have. Very professional and friendly staff. Reviewed on: 13th February 2026

I have absolutely nothing negative to say about my e...

I have absolutely nothing negative to say about my experience with Chase. You can contact them 24/7, the staff is always friendly and helpful and the money back on purchases really can helpful at times Reviewed on: 13th February 2026

Clear and concise instructions given

Clear and concise instructions given Reviewed on: 13th February 2026

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