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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Fantastic bank great rates, help via app or a person...

Fantastic bank great rates, help via app or a person to speak to if needed Reviewed on: 16th February 2024

App easy to use and you get 1% interest on your curr...

App easy to use and you get 1% interest on your current account balance which is wonderful as most other banks don’t give you that Reviewed on: 16th February 2024

I have had chase bank for a few months and I like it...

I have had chase bank for a few months and I like it because of the non sterling transfer fees when paying by card on holiday also 4% on your savings Reviewed on: 16th February 2024

Hassle free, current account with cash back!

Accounts are very easy to set up, switching between your accounts and making payments and transfers are simple, can earn up-to £15 a month in cash back on my spending in my current account in return for depositing £500 per month I get competitive interest on my savings monthly and customer service is outstanding! Reviewed on: 16th February 2024

Excellent Bank. Highly recommend.

Excellent service. Very easy to navigate around the app. Extremely easy to transfer money from account to account or account to other banks. Easy to contact. Reviewed on: 16th February 2024

Great service and app features, foreign currency car...

Great service and app features, foreign currency card use is excellent great exchange rates. Reviewed on: 16th February 2024

Great customer service and who else gives you money...

Great customer service and who else gives you money for spending! Reviewed on: 16th February 2024

So simple to set up and excellent customer service .

So simple to set up a current account. My one worry had been customer service as my previous account was held by our local building society. But on the two occasions I’ve had to contact Chase customer service they have been very quick to respond and super helpful. Definitely did not need to worry. Reviewed on: 16th February 2024

Excellent banking app, easy to use, good rate of int...

Excellent banking app, easy to use, good rate of interest Reviewed on: 16th February 2024

such trouble free banking, easy to get started, grea...

such trouble free banking, easy to get started, great for savings Reviewed on: 16th February 2024

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