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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

A debit card that challenges credit cards

Fantastic they give interest on the current account and great cash back incentives to use their debit card. A real challenger to the credit cards. Insights are great and helpful and user interface generally easy to navigate and use. Downtime of availability is minimal compared to other banks I’ve used. Love using this card and current account Reviewed on: 16th February 2024

Clear and easy app

So basic things so easily you can follow up with chase bank app Reviewed on: 16th February 2024

Fantastic app!

Fantastic app! Easy to use and navigate. 1% off everything you purchase with chase is better than any other banks incentive. Reasonable interest rates on savings. Great customer service and support. This bank does everything a bank should! Reviewed on: 16th February 2024

Great service

Great service and easy to set up Reviewed on: 16th February 2024

Chase honest review

Lovely bank, great to have been using them whilst they provided such a good cash back scheme. Fast money transfers to make chase perfect for sending money abroad. The exchange rates Chase provides also are brilliant for traveling Reviewed on: 16th February 2024

Love the cash back and how friendly the app is to us...

Love the cash back and how friendly the app is to use and customer service is great. Reviewed on: 16th February 2024

Great customer service

Easy to use. Great communication. Love regular emails with different offers and suggestions. Reviewed on: 16th February 2024

I have been with chase now for over two years and th...

I have been with chase now for over two years and the experience has been excellent. If I'm abroad I get the best exchange rate, I have never had a card declined and the spend pops up on my phone within a minute for real time tracking. It's easy to open more accounts to pigeon hole money and the savings account gives a good rate of interest that is easily accessible. Reviewed on: 16th February 2024

Cash back on current account is great and you can yo...

Cash back on current account is great and you can you your debit card abroad with no fees Reviewed on: 16th February 2024

Great rewards and interest on their current account.

Great rewards and interest on their current account. Never had any problems with the app reducing the need to call them Reviewed on: 16th February 2024

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