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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

A** banking

Banking with Chase is easy, convenient and hassle-free. Setting up my account was straightforward and the app gives excellent visibility of accounts and transactions. Reviewed on: 16th February 2024

Easy to use and good security

The Chase bank account is easy to use and provides instant feedback on spending along with reassuring security features. Reviewed on: 16th February 2024

Best Account

Chase is a simple to open and operate account, gives money back for spending and has a clear and informative app. Each transaction is notified if you choose and it is easy to keep track on the app and getting in touch with helpful customer service is a bonus too! Reviewed on: 16th February 2024

Excellent customer service

All good so far. Simple and straight forward while making payments and also to deal with customer queries. Much impressed. Reviewed on: 16th February 2024

Very professional staff and top notch service delivery.

Very professional staff and top notch service delivery.Unlike other banks, I didn’t have to wait for a new card in the post before using my debit card, once I reported it missing, the card details were changed over the phone and I was able to start using the new card without moving a finger and that’s smart banking. Reviewed on: 16th February 2024

Easy to use online app

Easy online bank. Love 1% cashback on everyday spending plus the fact I can use card when travelling with no charges. Reviewed on: 16th February 2024

Transferred from my old current account

Transferred from my old bank who I was with for over 15 years to chase and I cannot be more happier with how easy it is to use on the app compared to my previous current account Reviewed on: 16th February 2024

The app is simple to use and straightforward.

The app is very to use, simple and straightforward. The cashback reward is a great feature of the current account. Reviewed on: 16th February 2024

Chase is a best bank

Chase Bank is a best bank card for cashback scheme. Additionally their customer service is excellent. Reviewed on: 16th February 2024

Good bank

Good bank . Cashback feature is good Reviewed on: 16th February 2024

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