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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great account with great benefits

There are many great benefits to having a Chase account. It’s’ perfect for holidays as I don’t have high account charges for spending abroad. I also love the monthly cash back! Also the app is really user friendly. Very happy with my account. Reviewed on: 16th February 2024

A effective app, excellent communications, fast deli...

A effective app, excellent communications, fast delivery, and also worldwide service. Reviewed on: 16th February 2024

very helpful and excellent follow up when informatio...

very helpful and excellent follow up when information required Reviewed on: 16th February 2024

Ease of use, great benefits very satisfied

Ease of use, great benefits very satisfied Reviewed on: 16th February 2024

User friendly Chase Bank current account

Chase Bank current account was incredibly easy to set up. Information was clear and without jargon. The platform is very user friendly and visibly pleasing. Reviewed on: 16th February 2024

A** banking

Banking with Chase is easy, convenient and hassle-free. Setting up my account was straightforward and the app gives excellent visibility of accounts and transactions. Reviewed on: 16th February 2024

Easy to use and good security

The Chase bank account is easy to use and provides instant feedback on spending along with reassuring security features. Reviewed on: 16th February 2024

Best Account

Chase is a simple to open and operate account, gives money back for spending and has a clear and informative app. Each transaction is notified if you choose and it is easy to keep track on the app and getting in touch with helpful customer service is a bonus too! Reviewed on: 16th February 2024

Excellent customer service

All good so far. Simple and straight forward while making payments and also to deal with customer queries. Much impressed. Reviewed on: 16th February 2024

Very professional staff and top notch service delivery.

Very professional staff and top notch service delivery.Unlike other banks, I didn’t have to wait for a new card in the post before using my debit card, once I reported it missing, the card details were changed over the phone and I was able to start using the new card without moving a finger and that’s smart banking. Reviewed on: 16th February 2024

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