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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great current account- highly recommend

Easy to use app, great that there’s interest on the account, rewards and the round up facility which soon adds up. Great customer service too. All in all extremely pleased with this account would highly recommend it. Reviewed on: 16th February 2024

Join Chase you won’t regret it

Best thing l did was join Chase for interest on spending and saving Reviewed on: 16th February 2024

Amazing bank have recommended everyone to it.

Amazing bank have recommended everyone to it. Had trouble with a payment and hadn’t received the goods Chase were fantastic at sorting it out very fast and very efficient Reviewed on: 16th February 2024

So easy to use & manage my money.

So easy to use through the app and manage my money. love the cash back features. Also used it abroad with great exchange rates. Top bank account Reviewed on: 16th February 2024

Nothing negative to say

Nothing negative to say = I feel the debit card (without account details on it) is a little more secure than others. 1% cash back for spends on the debit card and no charges (with an excellent exchange rate) to use abroad is great. Help is available when I need it. Reviewed on: 16th February 2024

I love the ease of which I can use my account and ho...

I love the ease of which I can use my account and how easy it is to earn interest on regular purchases Reviewed on: 16th February 2024

They always answer the phone within minutes.

They always answer the phone within minutes. No hanging around and you get to talk to a person who care about you. Reviewed on: 16th February 2024

Really user friendly

Easy to set up, straightforward to use app and not bombarded by emails! Reviewed on: 16th February 2024

Experience with Chase

Joining process flawless. Worked well every transaction thereafter. few questions answered promptly and competently. Don't need to add more! Except perhaps an example for UK banks to emulate. Reviewed on: 16th February 2024

The app is easy to use,you get money back for free,...

The app is easy to use,you get money back for free, I like it a lot, great app and bank Reviewed on: 16th February 2024

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