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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The best day to day bank

I have been with the bank for over 2 years and have never had a problem that they couldn't attend to immediately through the chat. Additionally the 1% cash back option is awesome, the features are simple and easy to use. Reviewed on: 16th February 2024

Brilliant bank

Brilliant bank. Great rates, amazing for travelling abroad! Never had any kind of issues with ut. Strongly reccommend. Reviewed on: 16th February 2024

Fantastic customer service, great cash back

Fantastic customer service, great cash back Reviewed on: 16th February 2024

Very straightforward and easy to use app.

Very straightforward and easy to use app. Reviewed on: 16th February 2024

I enjoy the bank app, very easy to use and I get mon...

I enjoy the bank app, very easy to use and I get money back ! Reviewed on: 16th February 2024

Simple, safe & savings!

Easy to set up an account and 1% cash back! Reviewed on: 16th February 2024

Excellent fast app access, very fast to update after...

Excellent fast app access, very fast to update after using the card. Reviewed on: 16th February 2024

Quick & Easy to open saving and current account .

Quick & Easy to open saving and current account . good interest rate on saving ac , current ac are except most countries in the world with good exchange rate Reviewed on: 16th February 2024

Excellent service.

Excellent service. Monthly statements are on time. When I had a query it was answered in a friendly and timely manner. Reviewed on: 16th February 2024

Superb bank, can contact anytime via chat, no fees w...

Superb bank, can contact anytime via chat, no fees when overseas Reviewed on: 16th February 2024

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