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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very good service and polite ppl

Very good service and polite ppl Reviewed on: 16th February 2024

Simpler and modern banking

The chase app is really efficient and easy to use making everyday expenditure from my current account a breeze. I am a huge fan of the ability to create multiple current accounts for different spending habits and patterns and appreciate the promotional 1% cashback feature which helps my spending feel more rewarding and also forgiving in some sense Reviewed on: 16th February 2024

Great for overseas travel with no extra charges.

Great for overseas travel with no extra charges. Reviewed on: 16th February 2024

Fantastic currency conversion rates for travel and d...

Fantastic currency conversion rates for travel and decent cash back earnings. Reviewed on: 16th February 2024

Easy to use, great exchange rate and perfect app

Easy to use, great exchange rate and perfect app Reviewed on: 16th February 2024

excellent Chat support, great staff, nice app

excellent Chat support, great staff, nice app Reviewed on: 16th February 2024

Always happy to help, via live chat !

Always happy to help, via live chat ! Reviewed on: 16th February 2024

Great current account.

Great current account. Interest on your balance. Easy online banking. No hassle. I love it Reviewed on: 16th February 2024

I was always very skeptical of the wave of digital b...

I was always very skeptical of the wave of digital banks in recent years until I came across Chase. This was a well established brand, and so I decided to give it a go and I’ve had no regrets ever since. I love the cashback on every transaction, the round-up savings, no foreign transaction fees, the seamless app experience. It’s a 10/10 for me! ⭐️⭐️⭐️⭐️ Reviewed on: 16th February 2024

Customer service is unsurpassed.

Customer service is unsurpassed. No waiting, straight through to a knowlegable person . Reviewed on: 16th February 2024

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