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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Amazing bank

Since I got a chase account, it's fast and easy customer service. Someone is always there to chat and answer anything you may not know, it's a bank that's just amazing. Plus you get 1% cash back every month when a certain amount goes into the account . Reviewed on: 16th February 2024

I love the feature.

I love the feature. Where you can save your change when buying online and where you get reward when shopping online. Reviewed on: 16th February 2024

Chase Card and current account

Very easy to use produce which communicates well with other apps that it needs to. Reviewed on: 16th February 2024

Exceptional Great customer service

Great customer service short waiting time nothing is an issue Reviewed on: 16th February 2024

So efficient.

So efficient. App is really easy to use. Always up to date information. Excellent interest rate and cash back. Reviewed on: 16th February 2024

Brilliant customer service fantastic advice and so h...

Brilliant customer service fantastic advice and so helpful Reviewed on: 16th February 2024

Easy to use and easy to communicate with for any que...

Easy to use and easy to communicate with for any queries. Reviewed on: 16th February 2024

Since joining Chase Bank I can say that my exper...

Since joining the Chase Bank I can say that my experience with them has been excellent. I was recommended by a friend over a tear ago and so far my experience has been positive. Reviewed on: 16th February 2024

I like Chase very much.

I like Chase very much. Their service attitude is great and they solved many of my problems. Reviewed on: 16th February 2024

I really love doing my shopping with Chace debit card,

I really love doing my shopping with Chace debit card, Reviewed on: 16th February 2024

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