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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great bank excellent rewards would recommend and hav...

Great bank excellent rewards would recommend and have recommended to family and friends Reviewed on: 16th February 2024

Chase is ace

Good first time customer offer of improved interest rate Reviewed on: 16th February 2024

Chase Bank is customer oriented.

Chase Bank is customer oriented. Staff are easily accessible via the app. Reviewed on: 16th February 2024

Amazing Bank.

Amazing Bank. Always there to help if there's an issue. When I was in New York and my purse was stolen, I went into the nearest branch and they helped / sorted it for me so the rest of the 2 weeks wasn't ruined because of it. The app is very easy to use and keep track of finances. Reviewed on: 16th February 2024

Excellent Bank.

The bank is great, you get reward back on what you spent. The exchange rate is much better than buying currency’s. Staffs are very polite and helpful. Reviewed on: 16th February 2024

Why I like my Chase account.

I’ve found my Chase account to be a great asset when making purchases, when i spend money on my card it appears on my account within minutes and as my account is on my phone I can see exactly how much has been taken from my account; very reassuring. Reviewed on: 16th February 2024

Great bank the money back component is excellent

Great bank the money back component is excellent Reviewed on: 16th February 2024

Very easy to use, Great you can use abroad with out...

Very easy to use, Great you can use abroad with out charges Reviewed on: 16th February 2024

Very good banking services, mobile apps are clear an...

Very good banking services, mobile apps are clear and easy to use Reviewed on: 16th February 2024

Great account, easy to manage, good interest

It's really easy to manage my account via the app, customer support is really easy to access, the cashback and interest are both great (and not something I see often from other banks) and the features are quite innovative. I use it as my main bank, rather than any of the regular high-street banks. Reviewed on: 16th February 2024

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