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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent bank account, very convenient, rapidly ban...

Excellent bank account, very convenient, rapidly bank transfer Reviewed on: 16th February 2024

Brilliant

Brilliant, faultless service with cashback on all purchases for the first year. Reviewed on: 16th February 2024

Very clear and concise app, easy to use and navigate.

Very clear and concise app, easy to use and navigate. Have also used card abroad whilst on holiday outside of the UK which was a great experience. Reviewed on: 16th February 2024

Easy to use and friendly staff.

Easy to use and friendly staff. They have a commission free policy when using their card abroad; good interest rates plus much more; Reviewed on: 16th February 2024

Savings is really good.

Savings is really good. An all the offers/perks like1% cash back etc Reviewed on: 16th February 2024

Top on-line bank.

Great on-line experience. Simple clear functionality which avoids un-nessesary detail, but allows support when you need it. Mobile access is simple, informative and updates on account changes are instantaneous. Reviewed on: 16th February 2024

Best bank I've ever been with

The interest rates on savings just keeps going up, the customer service is there 24/7 when you need them, you can use your card abroad with no sneaky charges and the app is easy to use. Reviewed on: 16th February 2024

Well done very good service and the little saving a...

Well done very good service and the little saving are very handy rust to set to one side and let grow it was very easy to apply for a chase bank account also the card came very quick . Reviewed on: 16th February 2024

Great cash back

Great value for money: gives 1% cash back for daily use which can be withdrawn/ utilized at any time Reviewed on: 16th February 2024

the best experience so far.

the best experience so far. Provides flexibilty in banking with loads to offer Reviewed on: 16th February 2024

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