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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

I am currently travelling Asia with my partner.

I am currently travelling Asia with my partner. We both using chase card and never had problem with withdrawing money . Conversion rates are great and there is no fees . Paying for tickets and hotels with chase gives us 1% - extra bonus . Reviewed on: 16th February 2024

An amazing bank with great rewards highly recommend.

An amazing bank with great rewards highly recommend. I love that they offer Apple Pay and online chat service as well. Always so helpful when you contact them and have never encountered any issues with them Reviewed on: 16th February 2024

Highly recommended great service

I personally have had accounts with a number of banks and I honestly and genuinely am very pleased with the the user friendly features in the App and also the speed and standard of customer service, support and client benefits that Chase provides so I'm the happiest I've ever been in regards to banking definitely recommend Chase and in fact have done multiple times to date Chase Thanks you for your help support and services. Kindest regards. Reviewed on: 16th February 2024

I have over 10 bank accounts and chase is by far my...

I have over 10 bank accounts and chase is by far my favourite! Round up savings at 5% js amazing, excited to see how much it adds up through the year Reviewed on: 16th February 2024

Best current account in the market

Very easy to use app with simple features to navigate around but more complex in each category when needed. Best rewards current account on the market with quick and easy customer service. Reviewed on: 16th February 2024

Customer service is very good, because reply very fast

Customer service is very good, because reply very fast Reviewed on: 16th February 2024

Helpful staff.

I transferred to Chase in November 2023 and each time I have contacted customer service with a question about the Chase App I am helped by someone with knowledge and patience. Reviewed on: 16th February 2024

Fast secure app to manage the account.

Fast secure app to manage the account.it also provide one of the best savings and extra benefits without any fee Reviewed on: 16th February 2024

Very easy to use and navigate and quick response

Very easy to use and navigate and quick response Reviewed on: 16th February 2024

I opened my account with Chase due to reasons that I...

I opened my account with Chase due to reasons that I get to have cashbacks and interest on my savings accounts. App pretty easy to navigate. Reviewed on: 16th February 2024

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