Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

View other Chase Bank products

4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Excellent bank, top service

Such a good bank. I worked in banking for 20 years but I am so happy with Chase for customer service, ease of contact, use of account abroad, cashback. Chase are a forward thinking bank Reviewed on: 16th February 2024

Easy to use.

Easy to use. Already recommended to family. Reviewed on: 16th February 2024

well experience

The whole using experience is very well, easy to get details I want to know. Reviewed on: 16th February 2024

They always answer quickly and efficiently

They always answer quickly and efficiently Reviewed on: 16th February 2024

Problem solving efficiency.

Problem solving efficiency. Higher interest rate Reviewed on: 16th February 2024

Advice long overdue 4 decade stage of life esp money...

Very helpful at my 4 decade stage of life esp money management changing times so good to have access to 2024 ideas.A small world and for me with family 12000 miles away great to have 24/7 advice re.money transfer Reviewed on: 16th February 2024

Really happy with everything about the account inclu...

Really happy with everything about the account including the cash back and easy access. Reviewed on: 16th February 2024

Inituitive app, good customer support, and great rates

The banking app is very easy to use, and inituitive. I can find all the function I need easily. Accrount opening process is quick and painless. The customer support is also responsive. The saving account also pays very competitive rate. Reviewed on: 16th February 2024

Their service is fast and efficient.

Their service is fast and efficient. The Chade card and app are very useful both nationally and internationally. Reviewed on: 16th February 2024

Love the promotions they give to customers and the g...

Love the promotions they give to customers and the good savings% rate Reviewed on: 16th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexDirect
from Nationwide 4.72 from 379 reviews
Basic Current Account
from Barclays 4.47 from 150 reviews
Current account
from LHV Bank 4.50 from 36 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub