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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great experience with their online banking.

Great experience with their online banking. Good rewards scheme for banking with Chase Reviewed on: 16th February 2024

Current account

No issues since I’ve had account Reviewed on: 16th February 2024

App based service is very easy to use, good rewards...

App based service is very easy to use, good rewards and great for international travel Reviewed on: 16th February 2024

This has to be the simplest account to open and to o...

This has to be the simplest account to open and to operate on the market. Reviewed on: 16th February 2024

Fraud Scare

I had a transaction that came out of my account from a foreign country I was not in. Chase immediately asked if the transaction was me and then asked me to phone customer care. The customer service team were so supportive and advised me that my money was safe and for precaution changed my details. I have not had any problems since and was so impressed with the speed of response on both the app and via phone call. Reviewed on: 16th February 2024

I love Mt chase card and app, its gives me everythin...

I love Mt chase card and app, its gives me everything I need on a day to day level and also in a savings platform Reviewed on: 16th February 2024

Best banking app I've used!

The best banking app I've used, great interest and cashback rates. Very happy! Reviewed on: 16th February 2024

A bank which puts customers first.

A bank which puts customers first. Great rates and rewards along with a super banking platform Reviewed on: 16th February 2024

Joined early and have never been tempted to leave!

Joined early and have never been tempted to leave due to their fantastic customer service i.e. good products, great interst rates & cashback opportunities and their communication with customers i.e. surveys to assess customer interests, preferences etc. Love the app too, very user friendly! Reviewed on: 16th February 2024

First Class

Since joining Chase, they have been so professional in everything they do to look after me and my money Reviewed on: 16th February 2024

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