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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Value for money.

Value for money. Easy to use. Great app Reviewed on: 15th February 2024

Easy to use banking customer service excelkeny

Easy to use banking customer service excelkeny Reviewed on: 15th February 2024

Always fantastic customer support.

Always fantastic customer support. The app is very intuitive and easy to visualise balances and manage accounts. By far the best banking app that I have access too and similarly as mentioned the customer support also stands out as the best I have received. Reviewed on: 15th February 2024

Great bank, great service

Chase provide great savings as well as excellent service. Reviewed on: 15th February 2024

Does everything I need I need a bank to do.

Does everything I need I need a bank to do. Excellent exchange rate if used abroad Reviewed on: 15th February 2024

Excellent IOS app very easy to use, best experience...

Excellent IOS app very easy to use, best experience ever! Reviewed on: 15th February 2024

Simply the Best

The account has been refreshing experience, simple to open and an excellent app to use. Everything is simple and straight forward... Reviewed on: 15th February 2024

Great customer service, good interest rates, easy to...

Great customer service, good interest rates, easy to use app. No extra charges when abroad. I have told all of my family and friends, who now love it just as much as I do! Reviewed on: 15th February 2024

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Giving 1% back on your shopping.

Giving 1% back on your shopping. Reviewed on: 15th February 2024

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