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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Absolutely excellent experience

1% cashback on any purchase and 1%AER on the balance into current account. Plus, 4.1AER on your savings, which can be accessed and used at any given moment. Also, when you need some help, which is available 24/7, you don't chat with a chatbot, but with actual person, who are always trying their best to help. Also, when I travel abroad, the bank is charging nothing for purchases there, and also the exchange rate is very good. Reviewed on: 15th February 2024

Splendid digital banking experience, A to Z.

Splendid digital banking experience, from A to Z. Simple to use, accessible, and most importantly rewarding! Very easy to categorise spending and helps me be smart money person with insights into my finances. Reviewed on: 15th February 2024

Love the Chase account, I can keep track of spending...

Love the Chase account, I can keep track of spending, savings etc. Very useful in comparison to other banks apps I've used Reviewed on: 15th February 2024

Good to get cashback on spending

Good to get cashback on spending Reviewed on: 15th February 2024

faster, and efficient bank I haven't seen before

faster, and efficient bank I haven't seen before Reviewed on: 15th February 2024

Great service from Chase , simple to use

Great service from Chase , simple to use Reviewed on: 15th February 2024

excellent bank with 24hr helpline, great customer se...

excellent bank with 24hr helpline, great customer service, good savings pots and cashback feature all for £0 per month Reviewed on: 15th February 2024

Super app, amazing cash back.

Super app, amazing cash back. Yhgfd Reviewed on: 15th February 2024

Great New Bank

So far Chase Bank has lived up to all its promises. A really helpful good bank. Problems resolved easily and good to deal with. Excellent rates as well Reviewed on: 15th February 2024

Easy to open and use.

Easy to open and use. Instant notifications about expenses, no fees for using abroad. Reviewed on: 15th February 2024

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