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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Super slick customer experience

Super slick customer experience, also the payment reminders are very helpful Reviewed on: 15th February 2024

The app is simple and easy to use.

The app is simple and easy to use. The 1% cashback and roundups are really useful features for saving. Reviewed on: 15th February 2024

I’ve loved being with chase.

I’ve loved being with chase. 1% back on purchases. And easy to transfer to savings. Interest rates visible :) Reviewed on: 15th February 2024

Product offering

Cashback is a great incentive to join Chase as are the competitive saving rates Reviewed on: 15th February 2024

It is effective, swift, and helpful.

It is effective, swift, and helpful. Reviewed on: 15th February 2024

Absolutely excellent experience

1% cashback on any purchase and 1%AER on the balance into current account. Plus, 4.1AER on your savings, which can be accessed and used at any given moment. Also, when you need some help, which is available 24/7, you don't chat with a chatbot, but with actual person, who are always trying their best to help. Also, when I travel abroad, the bank is charging nothing for purchases there, and also the exchange rate is very good. Reviewed on: 15th February 2024

Splendid digital banking experience, A to Z.

Splendid digital banking experience, from A to Z. Simple to use, accessible, and most importantly rewarding! Very easy to categorise spending and helps me be smart money person with insights into my finances. Reviewed on: 15th February 2024

Love the Chase account, I can keep track of spending...

Love the Chase account, I can keep track of spending, savings etc. Very useful in comparison to other banks apps I've used Reviewed on: 15th February 2024

Good to get cashback on spending

Good to get cashback on spending Reviewed on: 15th February 2024

faster, and efficient bank I haven't seen before

faster, and efficient bank I haven't seen before Reviewed on: 15th February 2024

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