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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great service from Chase , simple to use

Great service from Chase , simple to use Reviewed on: 15th February 2024

excellent bank with 24hr helpline, great customer se...

excellent bank with 24hr helpline, great customer service, good savings pots and cashback feature all for £0 per month Reviewed on: 15th February 2024

Super app, amazing cash back.

Super app, amazing cash back. Yhgfd Reviewed on: 15th February 2024

Great New Bank

So far Chase Bank has lived up to all its promises. A really helpful good bank. Problems resolved easily and good to deal with. Excellent rates as well Reviewed on: 15th February 2024

Easy to open and use.

Easy to open and use. Instant notifications about expenses, no fees for using abroad. Reviewed on: 15th February 2024

Great bank

I’ve had my Chase account for almost 2 years now. I love the cashback feature and the app is so easy to use. I’ve recommended Chase to numerous family members and friends, and they all think it’s great too. Reviewed on: 15th February 2024

User friendly and good rewards

The banking app is easy to use and user friendly, the cashback rewards and the round up account is a bonus and makes me want to stay with chase! When I lost my phone and my chase card it was tricky to access my account but the customer service team was helpful and I did speak to a real person. Reviewed on: 15th February 2024

Good app. Great rates. Amazingly easy.

Mobile only bank. Great rewards - 1% cashback. Good budgeting and tracking features. Easy to set up. Instant (usually) customer service online and over the phone. Interest on your current account balance on top of cash back on everyday spending. App is maybe not as good as monzo, but better than any other high street banks. And you can’t beat the rates. Reviewed on: 15th February 2024

Fantastic usability.

Fantastic usability. Good user experience. Good aesthetics. Feels like premium product. Peace of mind given its JPM. Why choose anything else? Reviewed on: 15th February 2024

Great for travel and interest rates.

I opened my account to use whilst travelling abroad. It was easy to open and convenient to use whilst traveling. It’s been an excellent account and I’m impressed with the interest rates for savings. The account is easy to use via the app. Reviewed on: 15th February 2024

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