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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

customer satisfaction

I’m very happy wiith Chase is one of the best banks, offering excellent customer service with a strong commitment to loyalty, honesty, and customer satisfaction 10/10 Reviewed on: 13th February 2026

Highly recommend Chase Bank.

Since joining Chase Bank I have found it easy to use my account, I feel confident that my money is in safe hands and that I am being treated as a person not a number, everything is clear and concise when navigating through their banking app. Reviewed on: 13th February 2026

Excellent app, easy to use, great online customer se...

Excellent app, easy to use, great online customer service & nice rewards for grocery & fuel spending Reviewed on: 13th February 2026

A bank that rewards its customers

Since getting a Chase account I have been far more organised with my income and budget. I feel so much more financially aware. The app is so easy to use and the rewards cashback is a welcome bonus. I wish I could persuade more friends and family to open a Chase account! Reviewed on: 13th February 2026

Stress-Free Banking with Chase

I love my Chase Bank account because it’s convenient, easy to use, and offers great tools to manage my money. The mobile app is excellent – I can check my balance, make payments, and set up alerts in seconds. Chase also has helpful features like budgeting tools, quick customer support, and a large network of ATMs and branches (in the US). Overall, it just makes everyday banking smooth and stress-free. Reviewed on: 13th February 2026

Its just easy to use the app, and save.

Its just easy to use the app, and save. Reviewed on: 13th February 2026

They hit the sweet spot anything I need to know the...

They hit the sweet spot anything I need to know they answer . Reviewed on: 13th February 2026

A great all rounder

Always fast to reply to messages, a great way to be able to use your usual bank card without fees when abroad too! Lots of savings accounts are allowed so you can have different savings pots for different things. Reviewed on: 13th February 2026

Great account easy to use and good perks.

Great account easy to use and good perks. Customer service always good Reviewed on: 13th February 2026

Chase has been a great bank for me over the past few...

Chase has been a great bank for me over the past few years. It was especially helpful when we were travelling, as we could use our card without worrying about extra fees. Both my partner and I bank with Chase, and the round-up feature is a really useful added benefit—particularly at the end of the month when the small savings have really built up. Reviewed on: 13th February 2026

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