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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49016)

I am extremely pleased with my Chase account.

5
I am extremely pleased with my Chase account. The app is very easy to use and provides a quick snapshot of my recent spending. I was particularly impressed with the service of the support team when I needed to cancel a payment that had been fraudulently taken. They were easily contacted, blocked the payment instantly and helped me change my card number. They alleviated a matter that was causing me real concern in just a few minutes. Reviewed on: 15th February 2024

Chase banking done simply

5
Super easy to join love the round up on spending and easy to save with chase saver with excellent interest rate that and nutmeg investment opportunity makes Chase a no brainier Reviewed on: 15th February 2024

Always positive speaking to customer services

5
Always positive speaking to customer services Reviewed on: 15th February 2024

Chase - banking as it should be

5
Chase have the best banking app, the best service and definitely the best rates going. Can’t recommend them highly enough Reviewed on: 15th February 2024

I haven't been with Chase for very long, but I serio...

5
I haven't been with Chase for very long, but I seriously do wish I'd known about them years ago Reviewed on: 15th February 2024

I love chase bank!

5
I have been with chase bank now for a few years now and I am very happy to be banking with them! Although they don't have a bank in the UK, using the customer support chat, I have always had a response very quickly and has been dealt with straight away! On my account I have a 'round up' so when I spend on my card the money left over from the nearest pound gets put into this account to help save money which you can transfer to your spending account whenever you want it! Every little helps right? And it doesn't even feel like I'm loosing money! It's so good! There's also rewards, if you put so much into your bank monthly you qualify for 5% cash back! It's a great bank and I really recommend it. Reviewed on: 15th February 2024

Having this account is a no brainer!

5
Great account with 1% cashback on purchases, 1% interest on balance and brilliant round up savings at 5%. Transactions appear in app immediately - nothing at all to dislike Reviewed on: 15th February 2024

Brilliant love the cash back and ease of use.

5
Brilliant love the cash back and ease of use. Wish they had joint accounts. Reviewed on: 15th February 2024

Great experience

5
Chase have been excellent! Very responsive with online help and very easy to bank with the. The speed of bank transfers is brilliant! Reviewed on: 15th February 2024

Easy to use app, easy to manage money .

5
Easy to use app, easy to manage money . Actively encourages saving . Great rewards with everyday spending Reviewed on: 15th February 2024

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